iiNet & telstra...

Three weeks on, still no telephone or broadband at home...
Starting to get very very very angry now.
They promised to fix it today. And they have promised twice in the last two weeks and nothing happened. So I am not counting on it. It could be an April fools day joke. >.<

Tomorrow is the time to get in contact with Telecommunications Industry Ombudsman.

Telstra Sux

2 weeks after my home phone line and ADSL2+ stopped working I am still waiting for Telstra to sort out the "mass outage" in my area...

Time to find another carrier... But in the land of oz who else can provide landline service? :(
We have a serious competition problem...

Meanwhile let me say this again: Telstra SUX!

澳洲的电讯业让人郁闷

家里没了电话和上网都五天了。上星期四晚上拿起电话突然都是杂音，但是ADSL2+还是可以用。星期五一早打电话到iiNet support，等了20多分钟才有人接电话。报告了故障以后被告iiNet没有办法，要让Telstra给排除故障。通常2-5天之内会修好。到时候有人会给我发SMS。晚上回家电话没有了杂音但是也没有拨号音，而且ADSL2+也没有了。好吧，我等。。。

等到了星期一，没有人给我任何update。下午4点又打电话去iiNet support，等了半小时还是没有人接电话。下班了等不了了。

星期二继续试。又是半小时，总算接通了support和人说话了。给了job number，说要去查一查。又让我等。。。10分钟以后回来了，告诉我说没办法我的地区mass outage，Telstra还没解决。但是会给赔偿。。。我要赔偿干嘛？就拿几块钱，还是快快把我的电话线修了吧~~~